We make it easy for you to get in touch with us at any time. The average response time is ~12 hours via email or contact form, but if you write to us via the app or Instagram, we may respond sooner, sometimes instantly.

Contact via Form

Contact via Email

You can contact us by sending an email to contacto@orthokit.es or, if you find it more convenient, by filling out the contact form below. Average response time: ~12 hours.

Contact via App

You can also contact us directly from OrthoKit: on macOS, iPadOS, and iOS you can find the Support button on the left sidebar of the app, at the bottom.

Contact via Instagram

Find us on Instagram as @orthokit.app and send us a private message.

Contact via Telephone

We understand that sometimes you might prefer a more personalized interaction. If, after using the previous contact methods (form, email, app, and Instagram), you feel that your query or situation requires more direct attention, we offer you the possibility to coordinate a personalized video call. During this video call, we can even provide assistance through remote desktop, to resolve your inquiries as effectively as possible.

To access this option, please contact us first through any of the mentioned means, detailing your case. If after evaluating your situation we consider that a video call is the best way to assist you, we will coordinate with you to schedule this virtual meeting.

We are committed to offering you the best possible assistance and ensuring that your experience with OrthoKit is exceptional. We appreciate your understanding and preference for digital contact methods for initial inquiries, allowing us to manage all requests more efficiently and quickly. Please note that support will be provided in English or Spanish.